Job Description
Job Description
Job Description
This role will have oversight of various properties in Western Washington, in both Pierce and King Counties.
Who We Are 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.
We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join us in shaping exceptional living spaces for all!
Discover more at about us and our communities at 11residential.com.
Position Summary As a Regional Property Manager, you will lead the operational and financial performance of a portfolio of properties across multiple markets. You will oversee and support on-site teams to ensure consistent service excellence, regulatory compliance, and alignment with company standards. This role includes coaching and mentoring staff, executing strategic plans to optimize financial goals, and driving overall portfolio success. With a strong focus on leadership, financial oversight, and customer satisfaction, you will play a critical role in fulfilling our mission of providing a quality living environment to enhance the lives of our residents!
What You’ll be Doing :
Leadership & Team Development - Supervise, mentor, and coach Property Managers and site teams, ensuring consistent performance and adherence to company standards.
- Support recruiting, onboarding, performance management, and employee relations in partnership with HR.
Operational Oversight - Ensure properties meet 11Residential standards and deliver an “11 out of 10” resident experience.
- Collaborate with departments (Marketing, IT, Finance, etc.) to align operations with company systems and policies.
- Oversee leasing practices through audits, coaching, and performance reviews.
- Conduct site inspections and property audits to ensure regulatory and operational compliance.
Financial Management - Develop, manage, and approve annual operating and capital budgets.
- Monitor financial performance, collect receivables, and control expenses to meet goals.
- Analyze monthly financials, address variances, and drive revenue through rent optimization and expense control.
Property Performance & Strategy - Track KPIs including occupancy, rent growth, and maintenance efficiency.
- Implement strategies to optimize economic occupancy and overall performance.
- Manage preventative maintenance schedules, capital improvements, and renovation projects.
Resident Experience & Retention - Ensure high-quality resident experience to drive satisfaction and retention.
- Monitor service delivery, resolve escalated resident issues, and improve customer interactions.
Compliance & Risk Management - Ensure adherence to all federal, state, and local regulations.
- Conduct regular audits, safety inspections, and manage risk-related issues such as insurance claims and legal matters.
- Travel regularly to properties within the portfolio.
Education and Qualifications: - A high school diploma or GED is required; a bachelor’s degree is strongly preferred.
- 5+ years of on-site property management experience, including 2+ years directly supervising Property Managers is required.
- Skilled at extracting data-driven insights from system reports and effectively communicating findings in clear business and financial terms to diverse stakeholders.
- Strong experience working with property financials, including creating and maintaining budgets.
- Demonstrated leadership and strategic thinking skills, with a strong ability to manage overall operations, and drive revenue growth.
- Strong experience with supporting positive resident engagement and retention.
- Demonstrated excellency in general office administration and bookkeeping as well as a strong sales acumen.
- Proficiency in Yardi Property Management software, working knowledge of other industry-related software applications, and an aptitude for learning new systems.
- Strong computer literacy and proficiency in Microsoft Office Suite.
- A CPM, CCI, RPA, or CAM designation is a plus.
- Being bilingual in English and Spanish is a plus.
- Possess a high degree of flexibility and tolerance for change, with the agility to prioritize work in a fast-paced environment.
- Must possess a high level of integrity, compassion, and a commitment to teamwork, inclusion, growth, and customer service.
Compensation - The base compensation range for this position is $120,000 to $140,000 annually .
- In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.
- Exact compensation may vary based on skills, experience, and location.
Benefits - Medical, dental, and vision insurance coverages.
- 401(k) with a 4% company match.
- 30% Employee Rental Discount.
- Mileage Stipend or reimbursement for positions requiring heavy travel.
- Tuition/Education reimbursement program.
- Paid Time Off – Vacation, Sick, and Paid Holidays.
- Exciting growth and development opportunities.
Physical Requirements To successfully perform the essential functions of this job, the employee must be able to: - Perform work in a professional office environment.
- Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
- Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
- Be able to complete regular property walks, which may include uneven surfaces, navigating stairs, and outdoor conditions.
- Ability to push/pull/lift up to 25 lbs.
- Verbally communicate with employees, co-workers and customers in person, virtually, and by phone.
- Travel to various worksites requiring overnight stays, flights, and/or prolonged travel in a vehicle.
The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
You must be able to pass a criminal and driving background check as well as a drug screen. A positive Marijuana/THC result does not disqualify candidates in states where it is legal. Powered by JazzHR
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Job Tags
Work at office, Local area, Night shift,