Senior People Analyst (San Francisco) Job at SoFi, San Francisco, CA

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  • SoFi
  • San Francisco, CA

Job Description

Join to apply for the Senior People Analyst role at SoFi

Join to apply for the Senior People Analyst role at SoFi

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This range is provided by SoFi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$99,200.00/yr - $186,000.00/yr

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

At SoFi, we are focused on building the best culture for our employees. To support this, we are growing our People Analytics team to help us make informed decisions when it comes to our talent. We are looking for a Senior People Analyst to help support the framework we’ve built for scalable data, reporting, and analytics solutions.

In this role, you will be a strategic partner to the business, assessing organizational health, transforming complex people data into compelling insights that drive decision-making, and influencing SoFi’s people strategy. The ideal candidate will have strong prior experience with Tableau, survey analyses, and the ability to turn data into insights.

What you’ll do :

  • Tableau Dashboard Development
    • Partner with peers to design and build Tableau dashboards that expedite information-to-action both at regular cadences and ad-hoc when needed
    • Help drive data integrity across the People Team’s systems
    • Support and scale analytics reporting and tooling across a range of areas
    • Leverage SQL to build and deliver data models for Tableau and ad-hoc descriptive insights
    • Support data management, ensuring data accuracy, integrity, and reliability through meticulous attention to detail and adherence to testing and validation best practices
    • Manage and ensure the quality/accuracy of datasets by cleaning, joining, updating, refining and conducting quality assurance activities as needed
  • Strategic Partnership with the Business
    • Act as a dedicated analytics consultant for your stakeholder groups, building strong relationships to deeply understand their challenges and proactively seek out ways to add value through analytics products.
    • Serve as a primary resource for your stakeholder groups for ad-hoc analysis, delivering timely and accurate descriptive insights to support evolving business needs
    • Drive the adoption and impact of our People Analytics products, managing stakeholder relationships, balancing competing priorities, and gathering feedback to inform our future roadmap.
    • Translate analytical findings into clear, compelling narratives that influence action and drive meaningful change across the organization.
  • Survey Analytics & Support
    • Support the design and execution of employee experience survey programs such as the employee engagement survey, lifecycle surveys (e.g., onboarding & exit surveys), etc.
    • Analyze survey data, linking experience data to other internal HR and business data sources (e.g., turnover, financial data, etc.) to identify key business insights that inform effective action plans

What You'll Need:

  • Bachelor’s Degree in related fields, equivalent experience, or certifications required
  • 3+ years of reporting and analytics experience using tools such as Excel, Google Sheets, Tableau, SQL, Snowflake, R, and Workday
  • Strong data visualization skills using Tableau (PowerBI acceptable)
  • Ability to manage multiple challenging projects that require creativity and problem solving
  • Strong ability to develop & present actionable insights to various audiences
  • Experience communicating technical concepts clearly to audiences of all levels
  • Foundational SQL knowledge and experience
  • Statistical and analytical proficiency (i.e., able to interpret, explain and answer questions about data analysis and results, conduct basic statistical analyses)
  • Exceptional ability to review, prepare, audit and ensure accuracy of data
  • Ability to thrive in a dynamic environment by taking initiative, navigating ambiguity with a problem-solving mindset, and creating structure to drive projects from concept to impactful insight

Preferred Experience

  • Demonstrated understanding of HR data and processes (e.g. Talent Acquisition, DE&I, survey data, Learning & Development, Performance Management, etc.)
  • Foundational knowledge of data architecture, data modeling, design, development, and QA/QC processes
  • Proficiency in R
  • Prior experience managing a survey tool (e.g. Glint, Qualtrics, CultureAmp, etc)
  • Workday Reporting and Analytics (e.g.composite, matrix, and discovery boards), foundational Workday Security framework knowledge

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources

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Job Tags

Full time, Contract work, Temporary work, Fixed term contract, Work at office, Remote work,

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