Job Description

Job Description

Job Description

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.

Sentry Management, Inc. is looking to hire a Pool Monitor for the summer at a beautiful community in the Albany, NY market.

Summary: The Pool Monitor/Gym Attendant ensures compliance with rules of designated community while maintaining the pool area and Gym area is a clean and safe environment for residents and guests. The Pool Monitor is expected to embrace the honor to serve our communities, as well as demonstrate kindness, professionalism, and timely resolution in every interaction. They will also abide by the Sentry Promises made to our board members, homeowners, and fellow employees.

Part time: Hours 7:00am - 2:00pm or 6:00pm - 10:00 pm - Days to be determined by mutual needs

Responsibilities:

• Acknowledge and greet all residents, staff, and guests.
• Verify community ID’s for residents and check for the appropriate amount of guests.
• Keep up to date with the Rules and Regulations of designated community.
• Verify Pool Rules are being followed by all residents and guests.
• Monitor area for safety concerns, address concerns as needed.
• Complete the shift report by the end of shift.
• Complete incident reports as issues arise.
• Assist in keeping the pool area clean.
• Keep gym area neat and clean

Knowledge, Skills, Abilities, and Other Qualifications:

• Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance
• Knowledge of pool safety
• Skill in delivering excellent customer service
• Ability to communicate effectively both verbally and in writing
• Ability to work a flexible schedule in order to meet deadlines
• Ability to effectively communicate both verbally and in writing
• Ability to perform duties with limited supervision
• Ability to prioritize and handle multiple assignments

Education and Experience:

• Previous experience in customer service preferred

• Performance Standards:

• Complete all necessary reports.
• Accurately and thoroughly follow
• All Rules and Regulations.
• Be accountable.

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