Job Description

BCforward is currently seeking a highly motivated Technical Support in Bath, ME 04530

Position Title: Technical Support

Location: Bath, ME 04530

Anticipated Start Date: Tentative start Date 07/07/2025

Please note this is the target date and it is subject to change. BC Forward will send official notice ahead of a confirmed start date.

Expected Duration: 4 Months with possibilities for extension

Job Type: Contract: 40 hrs./week

Pay Range: $19.00 to $19.00/hr. on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Essential Job Functions:

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.

• Contribute to infrastructure projects and tasks under supervision.

• Participate in the monitoring and basic troubleshooting of infrastructure systems.

• Work with the team to address infrastructure-related challenges and meet departmental needs.

• Support the development of infrastructure documentation, including incident logs and records.

• Continue to develop and enhance technical skills.

• Apply problem-solving abilities to address infrastructure issues.

• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 2+ years of relevant work experience

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and problem-solving

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus

• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus.

Benefits :

• BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

• Field Tech, Infrastructure technology analysis.

About BCforward:

Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BC forward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled

BCforward to becoming a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

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