Job Description

Job Description

Job Description

Fields Collision Center of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. 

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization

Responsibilities

• Participate in developing a proper repair plan for each vehicle
• Prepare estimates in accordance with Insurance partner and company guidelines
• Maintain and execute a timely schedule before, during, and after completions of repairs
• Communicate supplements to customers and insurance companies on the same business day as written.
• Consult with management regarding new procedures and equipment in the industry.

Qualifications

• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Excellent oral and written communication skills
• Team player
• Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
• Math, reading, and computer skills
• Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment
• Ensures that customer’s cars are kept clean

What We Offer

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, regularly required to stand, walk, lift and talk or hear; frequently is required to reach with hands and arms; occasionally required to sit.

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